Shipping and Delivery

What locations do you ship to?

Our company is proud to offer free worldwide shipping on every order, allowing us to deliver our products to customers in almost every corner of the globe. We understand the importance of convenience and accessibility, which is why we strive to make our products available to as many people as possible, regardless of their location.

How long does an order take to arrive once shipped?

The shipping time for your order depends on your location, and we’ve provided the following estimated transit times:

LOCATION*ESTIMATED SHIPPING TIME
United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these are estimates, and actual delivery times may vary due to factors beyond our control.

Will I receive a tracking number for my package?

Absolutely! As soon as your order is shipped, we will provide you with a tracking number to monitor the progress of your package. However, it’s important to understand that occasional delays may occur, such as postal service delays or customs inspections, which are beyond our control. We appreciate your patience and understanding in these situations.

My Tracking Says “No Information Available At The Moment”.

If your tracking information shows “No Information Available At The Moment,” please don’t worry. This is a common occurrence with some shipping companies, and it typically takes 2-5 business days for the tracking information to update on their system.

What do I do if my order is lost in the mail?

At our company, we take the security and safe delivery of your orders very seriously. That’s why each order is sent with insured shipping & handling to prevent lost packages. In the unlikely event that your order gets held at customs, lost in transit, or returned to us for any reason, we’ve got your back! While the postal service is out of our control once your package leaves our warehouse, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. For more details, please refer to our refund and return policy, which outlines the procedures for shipping-related situations.